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Update your phone's operating system\n\n If you have pending iOS or Android OS updates waiting, there could be a conflict with the Amazon app. To eliminate any potential glitches with the OS, it's a good idea to make sure your mobile device is completely up to date.
To fix issues with your Amazon app, follow these steps:
1
Update: Ensure the app is updated to the latest version.
2
Restart: Restart your device.
3
Clear Cache: In app settings, clear cache and data.
4
Reinstall: Uninstall and reinstall the app.
5
Check Connection: Ensure a stable internet connection.
